Privacy policy.
Information I Collect
To contact with you or fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.
All this information is collected by Squarespace or Etsy throughout the registration process and the shopping journey. As part of the registration by accepting the Squarespace or Etsy policies you have authorised Squarespace or Etsy for the data collection.
If you are contacting via the form or e-mail your information will be stored in Google Workspace. In this case, you accept that the information you have provided will be stored in Google Workspace in alignment with the Google Privacy Policy document.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information protection for my customers is paramount to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Squarespace or Etsy. I share information with Squarespace or Etsy as necessary to provide you my services and comply with my obligations in case of Etsy under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Your personal information is stored and managed by Squarespace or Etsy in alignment with the Squarespace Privacy Policy or Etsy Terms of Use and Etsy Privacy Policy. Because of that the retention period is defined and applied by Squarespace or Etsy.
Any personal information shared via the form or over email will be stored in Google Workspace as long as necessary. After that it might be archived.
Transfers of Personal Information Outside the EU
Squarespace, Etsy or Google may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, Squarespace, Etsy or Google may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. The transfer aligns with the Squarespace Privacy Policy, Etsy Privacy Policy or Google Privacy Policy document. I keep your information in the Squarespace, Etsy or Google system (depending on where your order was placed and how you have contacted me) and transfer your data outside of it only to fulfil any compliance or regulatory requirements or requests. Any information outside of the Squarespace, Etsy or Google ecosystem will be anonymized and used for statistical purposes.